Bitmart Trade wishes to inform its valued members, partners, and stakeholders that our official website is currently temporarily inaccessible due to a cybersecurity incident involving unauthorized external access.
Our technical team has identified that certain elements of the website infrastructure were compromised by malicious attackers, which has resulted in the temporary suspension of access to our platform as a precautionary measure.
The attackers have reportedly demanded a ransom payment of 798 BTC in exchange for restoring access to the affected systems. Bitmart Trade is treating this matter with the highest level of seriousness and urgency.
We are actively working with cybersecurity experts, digital forensics specialists, and technical teams to investigate the incident, secure our systems, and evaluate all possible recovery options. Our immediate priority is to protect user data, strengthen platform security, and restore services safely and responsibly.
Bitmart Trade strongly condemns this criminal act and is cooperating with relevant authorities and cybersecurity professionals to address the situation and prevent further disruption.
During this period, some services may remain temporarily unavailable while we complete our investigation and implement additional security measures. We kindly ask our members and partners for their patience and understanding as we work diligently toward restoring full operations.
Bitmart Trade remains committed to transparency, security, and the trust of our community. Further updates will be communicated through our official channels as more information becomes available.
We sincerely apologize for any inconvenience caused and thank our community for their continued support during this time.
Contact Media:
Contact Name: Geion Callumn
BitmartTrade